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Service support
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Customer service

Customer service

01 Ready to work

First, provide a copy of the technical personnel to the "equipment before the installation preparatory work," the smooth operation of the equipment into the plant, the installation;

 


 

02 Training

Two, training the technical parameters of the technical personnel, the process control, the actual operation of the equipment, the actual operation and the daily maintenance, maintenance method, etc.;

 


 

03 Acceptance

Three, the installation and commissioning of the equipment, we have a copy of the installation and acceptance report, the customer signature, feedback equipment to improve the problem, service issues;

 


 

04 Regular return visit

Fourth, company a 24-hour service hotline: 0755-23461395/13923451898 (he) after-sales service personnel will be on a regular basis to the customer site for search or telephone
Visit, understand the use of equipment;

 


 

05 Complaints and Suggestions

Five, complaints and advice: (you can also send email to lx@bosaya.com.cn; or the company website message), tell us the relevant complaints or suggestions
Content, we will according to your question, as soon as possible to propose solutions, and reply to you!